Our Commitment
Your privacy is our highest priority at bd 1xbet. This privacy policy has been written in plain language for users in Bangladesh, so you always know exactly what we do with your data.
1. Introduction
Bd 1xbet is a trusted online gaming platform in Bangladesh. We offer casino games, Sports Betting, live dealer experiences, and a wide range of entertainment services. This Privacy Policy ("Policy") applies to the bd 1xbet website and all associated services.
By using our platform, you consent to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this Policy, please discontinue use of our platform and reach out to our support team.
Bd 1xbet's privacy policy is built in accordance with international data protection standards. We believe that each user's personal data belongs to them, and keeping it safe is our responsibility.
2. What Information We Collect
Bd 1xbet only collects data that is strictly necessary. Below is a detailed breakdown of the types of information we may collect:
Personal Identity Information
- Full Name (as per National ID)
- Date of Birth (for age verification)
- Email Address
- Mobile Phone Number
- Current Address
- Nationality & Country
Financial Information
- Mobile Banking Number (Mobile Pay, Nagad, Rocket)
- Deposit & Withdrawal History
- Transaction Amount & Date
- Preferred Payment Method
KYC Documents
- National ID (NID) or passport copy
- Proof of Address Document
- Selfie or Photo (if required)
Technical Information
- IP Address & Device Type
- Browser and operating system information
- Login Time & Location
- Gaming Activity Logs
- Cookies & Session Data
| Data Type |
Reason for Collection |
Required? |
| Name & Date of Birth |
Identity Verification & Age Confirmation |
Yes |
| Email & Phone |
Account Communication & Security |
Yes |
| Payment Information |
Transaction Processing |
Yes |
| KYC Documents |
Regulatory Compliance & Fraud Prevention |
Before Withdrawal |
| IP & Device |
Security Monitoring |
Automatic |
| Gaming History |
Service Improvement & Responsible Gaming |
Automatic |
3. How We Collect Information
Bd 1xbet collects data through several methods. We believe it's our responsibility to keep you fully informed about each one:
- Registration Form: Information you provide when creating your account.
- KYC Verification: Documents submitted for identity verification.
- Payment Processing: Transaction details recorded during deposits and withdrawals.
- Platform Usage: Information automatically collected while playing games, placing bets, or engaging in other activities.
- Cookies & Tracking: Information collected through cookies while browsing the website.
- Support Contact: Information provided when contacting us via live chat, email, or phone.
- Third-Party Verification: Information received from authorized third-party services for identity verification purposes.
Good to Know
bd 1xbet will never ask for your password, PIN, or full card number over phone or email. If you receive such a request, it may be fraudulent — please notify our support team immediately.
4. Purpose of Data Use
Bd 1xbet uses your data only for specific, legitimate purposes. Here is why we use it:
- Account Management: To create your account, manage logins, and ensure security.
- Payment Processing: To process deposits and withdrawals securely.
- Identity Verification: To complete the KYC process and prevent fraud.
- Customer Support: To respond to your questions, complaints, and requests.
- Service Improvement: To analyse data and enhance your gaming experience.
- Bonuses & Promotions: To send you offers and promotions relevant to you.
- Responsible Gaming: To identify and prevent signs of gaming addiction.
- Legal Compliance: To meet regulatory requirements.
- Security Monitoring: To detect and prevent suspicious activity.
5. Data Sharing Policy
Bd 1xbet never sells your data. However, in certain limited circumstances, sharing information with specific third parties may be necessary:
Who Your Information May Be Shared With
- Payment Processors: With mobile banking partners to process transactions.
- Identity Verification Services: With approved providers for KYC verification.
- IT Service Providers: For hosting, cloud storage, and cybersecurity services.
- Government & Law Enforcement Agencies: When required by a court order or legal obligation.
- Anti-Fraud System: With fraud prevention platforms.
Our Guarantee
Before sharing any data with third parties, we enter into strict confidentiality agreements with them. They may only use that information for the specified purpose and are not permitted to share it with anyone else.
6. Data Storage & Security
Bd 1xbet uses industry-standard technology and practices to keep your data safe:
- Encryption: All data — both stored and in transit — is secured with 256-bit AES encryption.
- Firewall: A multi-layer firewall system to prevent unauthorized access.
- Regular Audits: Regular security audits are conducted through independent third parties.
- Access Controls: Only authorized personnel are permitted to access specific data.
- Data Backup: Regular backups are performed to prevent the risk of data loss.
- Data Breach Plan: A response plan is in place to act quickly in the event of any data breach.
Please note, however, that no method of transmission over the internet is 100% secure. We are committed to providing the highest level of protection, but we cannot fully guarantee against every unforeseen event. Your own vigilance matters too.
7. Cookie Policy
Cookies are small data files stored on your device while you browse a website. bd 1xbet uses the following types of cookies:
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
To maintain login sessions and security. |
Until End of Session |
| Functional Cookies |
To remember your language and preferences |
1 Year |
| Analytics Cookies |
For Site Usage Analysis & Improvement |
2 Years |
| Security Cookies |
For fraud and bot detection. |
Until End of Session |
Cookie Controls
You can delete cookies or block new ones through your browser settings. Keep in mind, however, that disabling essential cookies may cause certain platform features to stop working properly.
8. Your Rights
Under bd 1xbet's privacy policy, you have the following rights:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: Under certain circumstances, you may request that your data be deleted.
- Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
- Right to Object: You may object to your data being used for specific purposes.
- Right to Data Portability: You may request a copy of the personal data we hold about you.
To exercise these rights support@bd1xbet.appEmail us at. We will respond within 30 days.
Restrictions
In certain cases, legal or regulatory requirements may prevent data from being deleted — for example, data may need to be retained during an active investigation or upon instruction from a regulatory authority.
9. Protection of Minors
Bd 1xbet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any personal information from minors.
- Age verification is carried out at the time of registration.
- If we become aware that data has been collected from a minor, it will be deleted immediately.
- The associated account will be closed immediately.
- If you suspect underage activity, please contact our support team.
10. Data Retention Period
Bd 1xbet does not retain data longer than necessary. Our general policy is as follows:
- Active Account: Data is retained for as long as your account remains active.
- Closed Accounts: Data is generally retained for up to 5 years after account closure, as required by law.
- Transaction
Records: Financial transaction records are retained for up to 7 years.
- KYC Documents: Up to 7 years, as required by regulatory obligations.
- Log Files: Security logs are typically retained for 12 months.
Once the designated retention period expires, data is securely deleted or anonymised so that you can no longer be identified.
11. Policy Updates
Bd 1xbet may update this privacy policy at any time as needed. When changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- For significant changes, a notice will be sent to your registered email.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
- If you object, you will have the option to close your account.
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:
- Email: support@bd1xbet.app
- Support Hours: 24 Hours / 7 Days
- Response Time: Typically within 24–72 hours
For data rights requests, please write to us from your registered account email and clearly state the nature of your request. We will verify your identity and respond promptly.
Summary
bd 1xbet takes your privacy seriously. We only collect what's necessary, keep it secure, and never sell it. You stay in control of your data — and we're always here if you have any questions.